1. Services

Rodriguez Painters, Inc. provides residential, commercial, and related services including, but not limited to:

• Interior painting
• Exterior painting
• Pressure washing
• Surface preparation
• Minor repairs (if agreed in writing)
• Other specialty services quoted by the Company

All services are subject to availability, inspection, scheduling, weather conditions, staffing, and final written approval.

2. Estimates & Quotes

All estimates, quotes, proposals, and pricing are:

• Based on information available at the time issued
• Subject to change if project scope changes
• Subject to correction of clerical or pricing errors
• Valid only for the period stated in writing, if any

Hidden damage, unforeseen conditions, code issues, structural issues, moisture, mold, rot, access limitations, customer-requested changes, or additional work may result in added charges.

3. Required Agreement / DocuSign Authorization

Before work begins, customers may be required to review and sign a separate project agreement, authorization form, proposal, or contract through DocuSign or another approved electronic signature platform.

Electronic signatures shall have the same force and effect as handwritten signatures to the fullest extent permitted by law.

Failure to sign required documents may delay scheduling or prevent commencement of work.

4. Deposits & Payment Terms

Unless otherwise stated in writing, the standard payment structure is:

• 50% initial deposit due before project start date or at commencement of work
• Remaining 50% balance due immediately upon substantial completion of the project

Materials, scheduling, labor reservation, administrative preparation, and project planning may begin once the deposit is received.

5. Cancellation / Deposit Refund Policy

If a customer cancels, postpones indefinitely, refuses scheduling, becomes unavailable, or chooses not to proceed after paying a deposit, the Company may retain 40% of the deposit amount to cover reserved labor time, planning, administrative costs, lost scheduling opportunities, estimates, and related expenses.

The remaining 60% of the deposit amount, if applicable, may be refunded within a commercially reasonable time.

If materials have already been purchased, custom ordered, tinted, delivered, or labor has already begun, additional deductions or non-refundable amounts may apply.

6. Final Payment / Completion

Final payment is due when the project is substantially complete, meaning the contracted scope has been materially performed, even if minor punch-list items, touch-ups, weather delays, or small corrective items remain.

Unreasonable withholding of final payment is prohibited.

7. Late Payments / Collections

Past-due balances may incur:

• Interest where permitted by law
• Collection costs
• Attorney's fees and court costs if enforcement is required
• Suspension of warranty obligations until paid in full

If a written project agreement specifically provides for liquidated damages or daily delay charges, such charges shall apply only to the extent enforceable under applicable law.

8. Important Notice on Daily Late Fees

Any fixed daily late fee (including amounts such as $500 per day) may be limited, reduced, or unenforceable under applicable law if deemed excessive, punitive, or not a reasonable estimate of actual damages. Rodriguez Painters, Inc. reserves the right to pursue all lawful remedies for nonpayment, including collections, interest, attorney's fees, and damages permitted by law.

9. Change Orders

Any additions, deletions, upgrades, color changes, extra coats, repairs, material substitutions, or extra work requested after approval may require:

• Revised pricing
• Extended completion dates
• Additional deposits
• Written or electronic approval

10. Scheduling & Delays

Project dates are estimates only and not guarantees.

We may delay, pause, or reschedule due to:

• Weather
• Material shortages
• Unsafe conditions
• Customer delays
• Restricted property access
• Utility interruptions
• Equipment issues
• Labor availability
• Force majeure events

The Company shall not be liable for delays outside reasonable control.

11. Customer Responsibilities

Customer agrees to:

• Provide safe access to the property
• Remove valuables, fragile items, and obstructions
• Secure pets and children away from work zones
• Disclose known hazards, leaks, mold, lead paint, HOA restrictions, or unsafe conditions
• Maintain active utilities when required

12. Colors, Finishes & Materials

Customer is responsible for final approval of colors, finishes, sheens, and material selections.

Variations may occur due to lighting, texture, age of surfaces, and manufacturer differences.

13. Fraud / Impersonation Warning

Rodriguez Painters, Inc. is not responsible for any promises, pricing, scams, contracts, or communications made by persons falsely claiming to represent the Company.

Customers should verify all communications through official channels.

Unauthorized use of our business name, identity, or branding may be referred for civil or criminal enforcement.

14. Limitation of Liability

To the fullest extent permitted by law, Rodriguez Painters, Inc. shall not be liable for indirect, incidental, consequential, punitive, or special damages including:

• Loss of use
• Lost profits
• Delay damages
• Business interruption
• Emotional distress
• Third-party claims

Any direct liability shall be limited to the amount actually paid to the Company for the specific project giving rise to the claim.

15. Indemnification

Customer agrees to defend, indemnify, and hold harmless Rodriguez Painters, Inc., its owners, employees, contractors, and affiliates from claims, damages, costs, or expenses arising from unsafe conditions, customer instructions, undisclosed hazards, third-party interference, or misuse after completion.

16. Website Use

Website content is for general informational purposes only.

We do not guarantee uninterrupted access, error-free operation, or exact pricing shown online.

Unauthorized copying, scraping, fraud, abuse, or misuse is prohibited.

17. Dispute Resolution

The parties agree to attempt good-faith resolution before litigation.

Any dispute shall be governed by the laws of Florida and exclusively resolved in courts located in Miami.

18. Severability

If any provision is found unenforceable, all remaining provisions remain effective.

19. Entire Agreement

These Terms, together with any signed estimate, invoice, proposal, electronic agreement, or DocuSign contract, constitute the full agreement between the parties unless otherwise stated in writing.

20. Changes to Terms

We may update these Terms at any time. Updated versions become effective when posted on our website.